Privacy Policy

1. Introduction

Welcome to aidotax ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website aidotax.com and our property tax appeal services.

2. Information We Collect

We collect the following types of information:

• Property Information: Property address, assessed value, and annual tax paid that you voluntarily provide to use our service.
• Payment Information: Payment details are processed securely through Stripe. We do not store your credit card information on our servers.
• Usage Data: Information about how you interact with our website, including pages visited and time spent on the site.

3. How We Use Your Information

We use the information we collect to:

• Generate property tax appeal documents based on your input
• Process payments for our services
• Improve our website and services
• Respond to your inquiries and provide customer support
• Send you important updates about our services (with your consent)

4. Data Storage and Security

We take the security of your data seriously:

• Local Processing: Most of your property information is processed locally in your browser and is not stored on our servers.
• Secure Payments: All payment transactions are processed through Stripe, which uses industry-standard encryption and security measures.
• HTTPS Encryption: Our website uses HTTPS to encrypt data transmitted between your browser and our servers.

5. Third-Party Services

We use the following third-party services:

• Stripe: For secure payment processing. Stripe's privacy policy can be found at stripe.com/privacy
• OpenAI: For generating comparable property suggestions. OpenAI's privacy policy can be found at openai.com/privacy
• Vercel: For website hosting and deployment.

6. Cookies and Local Storage

We use browser local storage to save your payment status so you can return to your appeal documents. We may also use cookies for analytics purposes to understand how visitors use our website. You can disable cookies in your browser settings, but this may affect some functionality.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent at any time

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: